Share feedback, ask questions, and influence new product features and improvements.
Let’s take a look at some of the highlights from 2025! Turn Conversations into Actionable Insights GoTo Connect’s enhanced reporting now turns calls and messages into clear, actionable insights for every team. Your conversations matter—and now your data delivers even greater value for you. Check it out here Scheduled-based…
We’re thrilled to announce a new feature that empowers you to answer calls with greater confidence and peace of mind! As part of our ongoing commitment to safer, more trustworthy communication, GoTo Mobile and GoTo Desktop now display a special indicator when an incoming call comes from a genuine, verified phone number.…
We’re excited to announce two major updates that're now live: AI Receptionist Language & Accent Support and GoTo Mobile: CC Agent Support. Read on for details about how these features could unlock new value for your team and your customers. AI Receptionist: Now with Language & Accent Support The GoTo AI Receptionist just…
Discover the flexible inbox solution you’ve been waiting for. Effortlessly manage conversations across channels, assign messages, and collaborate with your team — all from one intuitive hub. Built for speed, organization, and customer satisfaction, the Inbox adapts to the way you work. Now with powerful new features…
Missed ring attempts percentage (Agent Performance board): A new metric has been added to the Agent Performance board within the Individual performance summary. Missed ring attempts percent (missed ring %) will show the percentage of unanswered ring attempts out of all calls that rang for the agent (including repeated…
There's a party and you are invited Here are the rules. For example, the sweeps is only open to residents of the U.S., Mexico, and Canada. Healthcare and public education customers are void from participating, per Legal. We’re giving away two $500 VISA gift cards and two $2000 VISA gift cards. This is mentioned in the…
Trying the signature add on
I love your product 😀
Here is my feedback…
It looks like you're new here. Sign in to get started sharing feedback, voting for new features, or ask a question.
During this session you will learn how LogMeIn Rescue connects with ServiceNow, Nexthink and other leading IT platforms to accelerate issue resolution, streamline workflows, and deliver greater visibility across your entire support landscape. What you'll learn: How Rescue integrates with ServiceNow and other ITSM tools to…